Order Processing
After you place your order, we typically process it within 1 to 2 business days, excluding weekends and holidays. You will receive a confirmation when your order is ready for shipment.
Shipping Methods and Payment
We ship orders using trusted courier services. Please note that we accept Cash on Delivery (COD) only—payment is made in cash when the package is delivered to you. No advance payments or online payments are accepted.
Delivery Timeframes
Delivery times depend on your location:
- Local deliveries: Usually within 3 to 5 business days
- Remote or regional areas: Typically 5 to 8 business days
- International shipments: Between 7 and 15 business days, depending on the destination and customs processing
While we aim to meet these timelines, occasional delays may occur due to factors beyond our control such as weather, courier disruptions, or customs clearance.
Shipping Charges
Shipping fees, if applicable, will be communicated clearly during order confirmation. Sometimes, free shipping promotions may apply.
Missed Deliveries
If you miss a delivery attempt, the courier will usually try again. If the package is returned to us after multiple failed attempts, please contact us to arrange redelivery. Additional charges may apply.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us immediately at [email protected] with your order number and details. We will work to resolve the issue promptly.
Tracking
Once your order ships, you may receive updates or tracking information depending on the courier service used.
Contact Us
For any questions about your shipment or delivery, please reach out to us at [email protected].