1. Introduction
By placing an order with us or using our services, you agree to the terms and conditions outlined below. Please read them carefully before proceeding with your purchase.
2. Orders
All orders are subject to product availability and confirmation. Once received, orders are processed within 1 to 2 business days. We reserve the right to cancel or adjust orders due to inventory issues or errors in pricing or product descriptions.
3. Payment Method
We currently offer Cash on Delivery (COD) only. You are required to pay the full amount in cash at the time of delivery. No online or advance payments are accepted.
4. Shipping and Delivery
Orders are typically shipped within 1 to 3 business days after confirmation. Delivery timelines may vary depending on your location:
- Local orders: 3 to 5 business days
- International orders: 7 to 15 business days
While we aim to deliver within these windows, delays may occur due to logistics, weather, or courier issues.
5. Returns
You may return eligible items within 14 days of receiving your order. Items must be unused, in original condition, and returned with all packaging. To request a return, please contact us at [email protected] with your order number and return reason.
6. Refunds
Refunds are issued in cash only, after we receive and inspect the returned item. Refunds will be arranged in person or through a direct cash process.
7. Cancellation Policy
Orders can be canceled within 24 hours of placement as long as they have not been shipped. Once an order is dispatched, cancellation is no longer guaranteed, and the return process must be followed.
8. Product Accuracy
We strive to provide accurate product information, including descriptions and pricing. In case of any error, we reserve the right to correct it and contact you to confirm whether you’d like to proceed with the order.
9. Limitation of Liability
We are not responsible for indirect or incidental damages related to the use of our services or products. Our liability is limited to the value of the item purchased.
10. Contact Us
For assistance or questions about these terms, orders, returns, or refunds, please reach out to us at [email protected].